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Latest News » All HiTech News » End of Q3 2011 shows Double Digit Revenue and 7.1% Operating Income Growth with ensur Document Control Software


End of Q3 2011 shows Double Digit Revenue and 7.1% Operating Income Growth with ensur Document Control Software
Onboarding of new clients and growth within current client base results in financial growth and client contact for Mystic Management Systems, Inc.

NORWICH, CT, October 12, 2011 /24-7PressRelease/ -- Even with the economic skeptics that abound everywhere, Mystic Management Systems is still growing its user base rapidly.

"During the first 3 quarters of 2011, Mystic has seen strong growth within its current client base which ranges from user expansion to site expansion and represents 75% of our sales. The faith and confidence that our customers have in us is incredible. They find such value in our software that they just want to use it in as many places as they can! New departments are asking to use the software in current installations and are also expanding the use of ensur to their other sites like Alcon in Singapore, Novartis in Puerto Rico and Switzerland and Forever Living in Texas," says Robert T. Sullivan, President and Owner. "These results coupled with significant infrastructure improvements point to a really successful 2011."

Core to the reason for the current base expansions is the heightened activity around site visits by Mystic representatives. "Face to face contact is the key to providing good customer service. Touring a plant, meeting the users, answering questions; it's all what makes us better than the rest" Erica Sullivan-Corbett, Mystic's QA Manager proudly states. "When a customer calls us about a process they need help with, there's nothing better than having seen their process in action. That knowledge is power and we will continue to gather it as we form strong bonds with our clients. The fact that a company's livelihood could very well be within our software shows trust and we don't want to let them down. If travelling to Ohio or Europe will help a customer, we will do it. Late night phone calls, early morning meetings; it's all part of who we are and our customers are showing their appreciation with repeat business."

Press Release Contact Information:

Erica Sullivan-Corbett
Mystic Management Systems
QA Manager
190 West Town Street
Norwich, CT
USA 06360
Voice: 860-887-2900
Fax: 415-962-4060
Website: Visit Our Website

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